Mega Volcano Review
Up to 200%
|Headquarters||Netglobe Services ltd., Spyrou Kyprianou 79, Protopapas Building 2nd floor, Office 201, Limassil, 3076, Cyprus|
|Support Number||+7 495-505-63-58 (Russia)|
|Support Types||Phone, e-mail, FAQ, online chat|
|Trading Platform||The Mega Volcano|
|No deposit bonus||-|
|Minimum 1st Deposit||1000 RUB|
|Bonus for 1st deposit||200% (up to 2500 RUB) + 25 free spins|
|Bonus for 2nd deposit||200% (up to 20000 RUB) + 100 free spins|
|Bonus for 3rd deposit||100% (up to 100,000 RUB) + 200 free spins|
|Main BONUS||Up to 200%|
|Free demo-games||Open Demo|
|Software||Quickspin, Amatique, aristocrat, gaming, EGT, Esugi, Igrosoft, NetEnt, Novomatic, Microgaming, Wazdan, NextGen etc.|
|Games except slots||Roulette, poker, blackjack, baccarat. Hi-Lo, switch, live|
|Deposit Methods||Payeer, QIWI, Tele2, Visa/MasterCard, Yandex.Money, alpha-click, Beeline, MegaFon, MTS|
|Withdrawal Methods||Payeer, QIWI, Visa/MasterCard, Yandex.Money, Beeline, Megaphone, MTS, Tele2|
|Time of withdrawal||1 day-if the amount is less than 50000 RUB, 1-2 days - if the amount is more than 50000 RUB|
|Limits for withdrawal||Min-200 RUB, max-100000 $/month|
|US Traders Allowed|
Mega Volcano Full Review
- 1. Casino platform
- 2. Bonus policy
- 3. Deposit and withdrawal of funds
- 4. Casino license and regulator
- 5. Is Mega Volcano a scam?
- 6. Conclusion
- 7. Reviews
Mega Volcano is a famous Russian casino available in a bright interpretation. It offers a lot of bonuses and interesting software. The gambling joint mainly targets the Russian players and uses an aggressive marketing policy.
Certainly, you’d like to know whether it’s another scam or a serious gambling joint, enabling its users to win real money on a regular basis. In this review, we’ll try to find it out.
The Mega Volcano platform is owned by Netglobe Services Ltd, registered in 2012 in Cyprus. The company also owns the casino PlayFotrtuna operating in Russia and Eastern Europe.
The software for the operator is provided by well-known game studios, including Quickspin, Amatic, BGaming, Egt, Ezugi, Igrosoft, NetEnt, Novomatic, and Wazdan.
The platform is available in three formats: a browser version, a mobile version, and a download version for PC. The platform layout looks generally neat, without drifting and overlapping at different screen resolutions.
The operator doesn’t guarantee the security of data when it’s entered through a browser (it honestly writes about this in the User Agreement). However, it ensures the protection of payment information: all transactions are carried out according to the Payment Card Industry Data Security Standard, or PCI DDS – the international security standard.
Online casino version
The official site of Volcano Mega has a bright design: a fiery red logo stands out against a light blue background, and the game collection and promo immediately catch the eye.
The resource is stuffed with intrusive content. In particular, the registration form pops up constantly on any page, while after authorization, bonus offers arise with the same regularity.
As we have already written, the project is focused on the Russian users, so the language version is the only one, and it’s certainly Russian. We may assume that the deposit and withdrawal options in the casino are quite limited. So, you can deposit your account and withdraw your earnings only in Russian rubles (despite some of the limits are specified in the terms and conditions exactly in US dollars.
The Mega Volcano game library contains about 480 items. You’re free to play cards (blackjack, baccarat or poker), Hi-Lo, roulette, spin your favorite slots (they make up the bulk of the products) or try games with live dealers.
For ease of navigation, the game collection is divided into categories (by game type, provider, popularity, etc.). Moreover, there’s also a search tab, alphanumeric sort, and also a function to add the chosen position to your favorites.
There are demo versions of the games provided, and you don’t need to register to try them.
The mobile version of the casino supports a smaller number of games than the browser one. It offers just 300+ items.
The institution doesn’t have an application for smartphones or tablets (unlike other projects, such as Club Vulkan or Vulkan 24). Therefore, owners of mobile devices will have to register in the browser.
The mobile version has a user-friendly interface and good graphics. It takes the main page a few seconds to load when you visit the site (all this time the logo flashes), but the following pages open quickly, without any hitches.
Since it’s the same version of the site, only adapted for the phone, you can share the same login and password with the browser version. However, we don’t recommend you to simultaneously open the site on a computer and a smartphone because the operator can ban your account (as stated in the terms of cooperation).
The game search is less convenient than in the full-size format: there aren’t any additional filters and sorts. Therefore, you have to scroll up and down the screen for a long time to get acquainted with the game collection (even if you are already in the category).
What irritates most is intrusive advertising, which tends to take up the whole screen considering the size of the device. Another downside is the presence of broken links. For example, when you try to open a demo version of a slot, you may stumble on an error page.
As for the rest of the mobile version, there aren’t any serious complaints yet.
In the best traditions of old-school casinos (among the newbies of the industry, we rarely see this), Vulcan Mega has come up with a downloadable version for PC. The software is suitable for Windows and Mac users.
The .exe file is installed for several minutes and unpacked on the C drive. Your anti-virus might label this installation as a virus (in fact, it’s pirated content), so you’d better disable it. However, no one guarantees that in addition to the casino platform you won’t get something harmful, such as a program stealing your personal data. We can’t ascertain that it’s true, but you can find many unpleasant stories on this topic on the web.
As for the advantages of the offline version of the casino, first, we should point to the ability to play regardless of Roskomnadzor’s locks and Internet failures. In addition, you don’t need to enter your login and password in a vulnerable browser, so it’s a much safer solution. Furthermore, graphics here is much better than in the online version because there’s no need to constantly upload files from a remote server.
Live Casino Vulcan Mega doesn’t offer a rich choice of live games. You can count on a few types of roulette, blackjack, and poker. To start any of them, you need to register or login since a demo mode is unavailable in this section.
Dealers are mainly women. Games end quickly (for example, it will take you to play a poker game). As for the participation of the croupier, it’s narrowed down to the dealing out of cards and responding to questions.
For this purpose, an online chat is provided, where you can communicate not only with the dealer but also with other players. Swearing and rudeness are officially prohibited (a separate clause of the User Agreement is devoted to this) – you will be removed from the table if you do this.
Betting limits vary depending on your status (this is part of the loyalty program, which we will also illustrate a bit later).
Game makers represented
Mega Volcano offers games from proven game studios, which are known to every gamer: NetEnd, BGaming, Egt, Ezugi, Microgaming, etc.
However, in order to understand whether the submitted software is licensed, one needs to check the availability of registration in one or more jurisdictions of the gambling world. We will do this in the appropriate section of our review.
Registration with Volcano Mega is very fast. In fact, you just need to enter your e-mail, password and accept several clauses of conditions (you should confirm that you are 18 years old, and accept the informational newsletter of the operator).
To enter, you don’t even need to confirm the entered data. A reminder to verify your mail/ phone will just stay at the top of the screen of your personal account. If you fail to confirm your identity, your account can be banned.
Another way to register is to use accounts in social networks/messengers:
Here you will have to let the operator access all data on your page.
The personal menu of the registered user contains his contact information with the ability to edit, data on the current balance, verification fields, subscription settings, and yet a raw security section.
The cash office has a separate tab. Here you can deposit and withdraw funds or view the history of payments and promotions.
The Mega Volcano promotion program deserves special attention. It offers a birthday bonus, a great starter pack, tournaments, lotteries, event promotions. The operator definitely tries to make its users feel surrounded by the company’s care and attention.
Let’s consider all the points in detail.
No deposit bonuses
The casino doesn’t provide so-called “no deposit” bonuses, and it’s true for most gambling joints today. Instead, Volcano Mega focuses on deposit bonuses, which are widely presented there.
Each time you deposit funds to your account, you will receive cash back or free spins. Their volume and wagering conditions depend on the size and sequence number of the recharge:
- The first deposit bonus for over 500 RUB is 200% (up to 2500 RUB) + 25 free spins (5 x 5 days), for more than 1000 RUB – 200% (up to 20000 RUB) + 100 free spins (20 x 5 days), and from 10,000 RUB and above – already 100% (up to 100000 RUB) + 200 free spins (40 x 5 days). In all three cases, the wager is x30 if you wager only the bets, and x25 if you plan to get benefits from all.
- The second deposit in the amount of 1000 RUB will bring you cash back at 100% (up to 30000 RUB). You need to wager it 25 times.
- The operator gives a bonus of 50% (up to 20000 RUB) for the third deposit from 1000 RUB)). The wager: x20.
- For the fourth deposit, you will get 50% (up to 25000 RUB). The wager: x20.
- For the fifth deposit, you will get 25% (up to 37500 RUB). The wager: x10.
- The bonus for the sixth and subsequent deposits is again proportional to the amount of your replenishment: when depositing from 500 to 999 RUB, it will bring you 10% (up to 20000 RUB) with an x4 wager, from 1000 to 1999 RUB – 20% (up to 37500 RUB) with an x6 wager, from 2000 RUB and higher – 30% (up to 50000 RUB) with an x8 wager.
In addition, at any time you can activate the Reload bonus for a deposit for over 2000 RUB (it will act as an alternative). In this case, the cashback will be 50% (but not more than 100 thousand rubles) and 100 free spins, which you will receive within 2 days. However, the wager is quite brutal here – x35 on free spins and x30 on free spins along with cash back.
Every day the casino holds a lottery with a prize fund of 150 thousand to 4 million rubles. Any client can participate and the cost of the ticket is equivalent to the amount of the deposit. The more expensive your lottery ticket, the better the gifts are.
In addition, a new tournament opens every week. Winning certain slots, you climb up to the top of the league to win a cash prize. Here are some examples of prize pools that are currently being played:
- “The Big Tour”, 14 days, the prize fund is 150000 RUB;
- “Round the count”, 1 day. The prize fund is 25000 RUB;
- “The Fruit Drive”, 1 day. The prize fund is 25000 RUB;
- “The Alchemy of Luck”, 1 day. The prize fund is 25000 RUB.
Players club/loyalty program
It’s a system of achievements. Receiving bonus points for bets (500 rubles = 1 point) and winning lotteries and tournaments, you reach a certain level:
Each level gives its bonuses. For example, becoming an “amateur”, you immediately get 100% to the account (up to 10,000 RUB) and 100 free spins (20 x 5 days). Of course, the bonuses need to be wagered. The wager is standard: x20 on free spins, x25 on cash back.
In addition, Mega Volcano offers promotional codes, the list of which is regularly updated.
Deposit and withdrawal of funds
On the website and in the mobile application, all operations are conducted in Russian rubles. You can use Payeer, QIWI, Tele2, Visa/MasterCard, Yandex.Money, Alfa-click, Beeline, Megafon, and MTS to deposit your account. The minimum amount you can deposit to your account is 10,000 rubles. By the way, commissions from third parties are possible.
Funds are withdrawn by the same set of services, with the exception of Alpha Click. The monthly withdrawal limit is $ 100,000 (exactly the dollar equivalent is specified by the provider, although this type of currency is not even used in the casino).
It’s not easy to find reviews about this casino because there are a lot of its “twins” in the network: Volcano 24, Platinum Volcano, Deluxe Volcano, Club Volcano, Volcano Original, etc. All of them, belong to different organizations.
However, users rarely distinguish these services, so it’s difficult to figure out which Vulcan we are talking about in this or that comment.
On the Internet, we found a lot of opinions – both positive (that the casino honestly transfers winnings to customers) and negative (that payments are delayed or even canceled, referring to all sorts of reasons).
However, the very fact of the existence of such a large number of its “copies” already casts doubt on the integrity of the gambling joint.
Casino license and regulator
Unfortunately, we haven’t found the official license of the operator. Netglobe Services Ltd, registered in Cyprus under the number HE 313864, hasn’t confirmed its right to carry out gambling activities. Additionally, all the links to the resources that contain the casino identity, lead to an ordinary HTML-page that has nothing to do with the regulators.
We have to admit that you won’t find licensed software on Mega Vulcano. It’s up to you to decide whether it’s possible to win playing its slots, if you dare, of course.
There are comments in the discussion of Mega Vulcano, the authors of which are dissatisfied with the poor choice of games in this casino. Users tell that it’s high time to enrich the gaming collection with new products.
Irritation is caused by the sluggishness of their support service, the response of which has to be expected for days. What’s more, sometimes they can even ignore the questions asked by e-mail.
However, we repeat that users expressed these opinions about the Vulkano casino without specifying what kind of resource they mean.
We have collected the most common reviews, suggesting that among their authors there are customers of Mega Volcano (both current and former users).
Where can I complain about the casino?
If you have a reason for dissatisfaction with Mega Volcano, first of all, you should write to their support service. Their e-mail is specified in contacts and User Agreement (“Terms and Conditions”). At the moment it’s email@example.com.
You can also send a formal appeal to the legal address of the operator: Netglobe Services ltd., Spyrou Kyprianou 79, Protopapas Building 2nd floor, Office 201, Limassil, 3076, Cyprus.
Unfortunately, you won’t be able to contact the regulator because the casino has no official license. However, you can contact the Cyprus Securities and Exchange Commission (CySEC) writing to firstname.lastname@example.org. In this case, your appeal needs to be in English or Greek.
You can also tell us about your situation on one of our resources in order to warn other users of the possible risks.
In any case, it’s worth remembering that by accepting the User Agreement of the site on which you registered, you actually refuse all claims to the casino (it’s indicated in the corresponding paragraph of the document).
Casino support service
To contact the casino support service, there is a “hotline”: +7 495 505 63 58 (it’s free for Moscow, while calls from other regions are charged according to the tariffs of the mobile operator). You can also write to the address email@example.com.
To quickly resolve issues, take advantage of an online chat available 24/7. The response time is quite quick: the operator responded to our greeting within a few seconds. However, the question about the availability of a license made their employee disappear for a few minutes. As a result, we were redirected to the support, whose e-mail we have already specified. As mentioned above, our attitude towards that service isn’t very good because customers complained about their slowness.
If you’re reluctant to expect a response from a specialist, you can try searching for the required solution in the FAQ section. It highlights some common situations encountered by users.
“Terms and Conditions” is a key document determining the policy of relations between the administration and casino users. Let’s consider a few points you should be definitely aware of before you start the game.
That’s a traditional point of such agreements. It states that the operator has the right to ask you for documents proving your identity: a passport, driver’s license, a copy of a payment card, and any other papers. It mainly occurs after the client has sent a withdrawal request, in order to eliminate the fact of fraud on the part of third parties.
However, unscrupulous institutions use this condition in order to refuse the player to get his winnings under a specious excuse. Endless bureaucracy ultimately forces the client to give up the idea of fighting for his winnings.
That’s another twofold condition. On the one hand, a casino can really strive to protect its visitors from criminals. On the other hand, it’s a great way to suspend the activity of a player who has started winning too much without explaining the reasons.
Simultaneous use of different versions of the site
The point 11.5 turned out to be somewhat incomprehensible to us. The casino actually prohibits opening the site simultaneously from several devices and even introduces a serious punishment for violating this requirement. Perhaps, the whole point is that when you enter the game at the same time from several devices, you can cheat by making different bets at the same time, one of which will definitely win.
That’s the most unpleasant condition, which, by the way, is not present in the documents of every provider. In fact, it says that you can’t recognize any their actions as illegal and you should take any losses for granted.
Cancellation of bets
The clauses 15.2-15.3 state that the company has the right to cancel any bet and payment made by mistake. In case of insufficient funds on the balance, you will simply remain in arrears to the operator. Another side of this condition is that you may not be aware of the error committed. So, having spent money on bets, you might suddenly end up facing the necessity to repay the debt from your personal funds. That’s another “hook” enabling cunning casinos to make money on the client.
Resetting inactive user points
A profile that does not perform any actions on the casino site for 6 months or more is recognized as inactive by Mega Volcano. Accordingly, the casino can write off all bonus points that determined your status in the casino loyalty program.
It’s especially important for users used to wandering from one site to another and leaving their accounts unattended.
Is Mega Volcano a scam?
Mega Volcano is one of the typical templates with the identity of a well-known brand. All of them are registered on different legal entities, but only a few of them have to do with the officially registered gambling joint.
Unfortunately, we have to admit that this operator can’t be counted among the latter. The lack of a license, a lot of controversial wordings in the User Agreement, the inability to find really positive feedback about this casino, limited functionality, which doesn’t seem to be properly elaborated – all of this suggests that the resource is just an imitation of a serious casino.
So, Mega Volcano is a scam you’d better stay away from.
Mega Volcano has left an unpleasant impression of a beautiful fancy dress, inside of which the ugly content is hiding.
This resource exploits the well-known name and spoils the reputation of the serious casino, to which users lose confidence due to fraud on the part of its duplicating resources.
We would give 2 points out of 10, just for colorful graphics and a rich bonus program.Play now!