Temple Nile Review

Temple Nile
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Overview

Temple Nile is a catchy and interesting project that was launched in 2018. The casino includes 1100+ games, works mainly for Europe and collaborates with 58 studios involved in the production of gaming software.

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Details

Casino Temple Nile
Website URL https://www.templenile.com
Founded 2018
Headquarters White Hat Gaming Limited, 85 St John Street, Valletta, VLT1165, Malta
Support Number -
Support Types English, Finnish, French, German, Norwegian, Swedish
Languages English, Finnish, French, German, Norwegian, Swedish
Trading Platform White Hat Gaming Limited
No deposit bonus Free spins-50 PCs. Depend on the specific promotion. Condition: withdrawal amount not more than 50€
Minimum 1st Deposit 20€
Bonus for 1st deposit 100% (up to 500€) + 30 wild Scarabs free spins
Bonus for 2nd deposit 25% (up to 800€) + 25 free spins Gonzo's Quest
Bonus for 3rd deposit 50% (up to 200€) + 50 free spins Book of Dead
Main BONUS 100% (up to 500€)
RTP No
Free demo-games Open Demo
Software NetEnt, Microgaming, NYX, Blueprint Gaming, Red Tiger, Play’n’GO, Stake Logic, Thunderkick, ELK, Scientific Games, 2 by 2 Gaming, Inspired, Barcrest, Lighting Box Games, Rabcat Gaming, BTG, Realistic, Evolution Gaming, Mercur Gaming, Bally, Betdigital, Felt Games, 1 х 2 Gaming, Quickspin, Just FTW, Foxium, Adoptit Publishing, Triple Age Studios, Cayetano, Magic Dreams4, Red 73, Meta Games Universal, Spieldev Games, Warehouse, Fantasma, Pear Fiction Gaming, Old Skool Studios, Touchstone Gaming, Storm Gaming, Sunfox Games, Fortune Factory Studios, Dtech Gaming, Bulletproof Gaming, Reflex Gaming, Seven Deuce, Fuga Gaming, Concept Gaming, Asylum Labs, Yoloplay, Wild Streak, Bla Bla Studios, Spike Games, Skillzzgaming, Multicommerce Game Studio, Genesis1 Gaming
Games count 1100+
Games except slots Blackjack, roulette, baccarat, poker, scratch, live
Deposit Methods Trusty, Internet banking, VISA / MasterCard, PaySafeCard, Skrill, Neteller, EntroPay, Maestro
Withdrawal Methods Trusty, Internet banking, VISA / MasterCard, PaySafeCard, Skrill, Neteller, EntroPay, Maestro
Time of withdrawal 1-2 business days
Limits for withdrawal Min 20€
Account Currency GBP, CAD, EUR, NOK, SEK
US Traders Allowed No
Prohibited countries No
Mobile application Yes
Mobile version Yes
Security 128-bit SSL encryption GeoTrust, GamCare
Overall Score 6/10

Temple Nile Full Review

Temple Nile is a catchy and interesting project that was launched in 2018. The casino includes 1100+ games, works mainly for Europe and collaborates with 58 studios involved in the production of gaming software.

What will this establishment be at the end of the day? Is Tempe Nile a scam, a fraudster or a decent service? Only a detailed analysis will help us to find out.

Temple Nile-casino-main

Casino platform

Temple Nile casino platform is managed by White Hat Gaming Limited, founded in 2012 in Malta. The operator is responsible for several other projects launched over the past 6 years: Dream Vegas Casino (we’ve already written about it), 666Casino, Gate777 Casino, etc.

Temple Nile is adapted to various browsers and device resolutions, has a mobile version and a telephone application. However, there is no PC agent.

Access to the service is blocked for residents of more than 600 countries and regions, including Russia and certain CIS countries. This is primarily due to the inconsistency of the legislation of these state subjects with the casino rules.

Security of the resources provided by the operator is ensured by the anti-virus system. All the transactions are conducted over the SSL protocol with 128-bit encryption. The company also collaborates with GamCare, which is fighting against ludomania, which indicates a desire to protect players.

Online version of the casino

The official website of Temple Nile looks bright and catchy. The main page is almost entirely occupied by an advertising field with video tracks, on top of which there are several sections: Live Dealer – games with real croupiers, Slots – slot machines, Table – board games. Below are all product categories, player ratings, the current progressive jackpot, as well as a preview for several products.

The lower half of the site is readable and understandable, but everything is a bit mixed up at the top, it takes some time and effort to understand textual information. The only thing that is recorded in the mind is the face of the “Egyptian priestess”.

The resource has 6 languages: English, Swedish, Finnish, Norwegian, French, and German. In principle, it is enough for users from Europe to feel comfortable, but, for example, players from the Far East, who are not in the list of unauthorized users, will not be able to use it freely without the help of an online translator.

There are many entertainment options: Temple Nile offers you to try more than 1,100 products. It is up to you to decide whether you want to play for money or in the free (demo) mode.

Temple Nile-online-version-games

All legal and licensing information is available in the footer. You can use the links to check the status of licenses on the websites of regulators. In addition, there are major payment systems and casino partners. The age category for Temple Nile Casino is: 18 plus.

The website pages load quickly, only the video tracks are played with a small delay, but this, in general, is understandable. In general, the applied html-technology copes with the task.

At first glance, Temple Nile meets user expectations: it is an interesting and modern service.

Mobile version

Temple Nile mobile application supports Android and iOS operating systems, so it is available to players with smartphones, iPads and iPhones, however, the owners of Windows tablets won’t be able to open it.

The mobile version is installed from the Google Play and App Store gaming applications. It doesn’t weigh much and can be unpacked quickly.

The collection includes several hundred games, most of which are slots. There are also Poker, Roulette, Blackjack and Baccarat in video format and live versions.

In terms of its functionality, Temple Nile Mobile is not very different from its network format: except that there are fewer payment methods in this version. However the APK looks much more modest: there is a static picture instead of video tracks, information on the main page is minimized – only game previews with the ability to open the full library, and nothing more.

In contrast, the footer is a bit clumsy, as it contains all the information about the regulation and rules of the establishment, so it looks like the landing page.

Temple Nile-mobile-version

Downloadable version

Temple Casino doesn’t have a PC-agent. The abovementioned mobile application serves as the offline version.

We understand that the casino exists only for one year, but developers are unlikely to focus on the PC agent that needs to be attached to a specific location, while modern users are already accustomed to using most services when in motion.

The computer agent, of course, has its advantages:

  • Safety of registration data that you enter not in an open browser, but on a personal device,
  • Independence from network failures, server troubles and regulator blocking (this is especially relevant for our country),
  • A chance to play Temple Nile offline, without the Internet,

However more and more operators are choosing the mobility of APK over it.

Live casino

Live casino has about 20 events in a “live” format: several types of Poker (Caribbean, Hold’em, Texas, 3Cards), Roulettes (classic, automatic) and Blackjack, as well as Baccarat and sports.

Dealers, mostly female (perhaps this is a tribute to fashion), are qualified professionals who conduct the game in a very professional manner.

The VIP casino club members can use separate tables.

In any game, you can customize the quality of the screen, design and communicate with real croupiers or other players in the online chat.

Temple Nile-online-live-dealers

Presented game developers

Tempe Nile Casino cooperates with 58 developers. Of course, this list includes world-famous Microgaming, Play’n’GO and NetEnt.

In addition, the list of partners includes large European, American and Asian studios. The company continues to gain momentum and sign contracts with new developers, which speaks not only of its competitiveness, but also of the seriousness of the legal framework (modern software developers make serious demands when forming partnerships, and a “one-day” establishment is simply not able to reach an agreement with them).

Personal account

Registration at Temple Nile Casino is quick, although you’ll have to enter your personal information.

In the first step, you enter your full name, e-mail address (a letter from the administration of the establishment with a request to confirm the e-mail will arrive at this address) and date of birth, create a login and password.

Temple Nile-registration

In the second step, you need to enter the address with the postal code (they will check whether the specified postal code matches the IP location), contact telephone number and other data for communication.

The casino player’s personal account contains several tabs:

  • Account Details – current balance, amount of bonus points (Temple Tokens) and history of deposits/withdrawals.
  • My Details – selection of a communication method, newsletter subscription, editable personal information.
  • Account activity – account activity history (Internet session) for a certain period.
  • Pending Withdrawals – withdrawal requests and their status.
  • Accepted Withdrawals – confirmed withdrawal requests.
  • Responsible Gaming – important details for ensuring responsible (fair) game.

Temple Nile-onile-casino-lk

It is convenient that even when you return to the game lobby, you will see all the basic information (account, bonus balance, points) at the top of the screen.

The profile is not so convenient in the mobile version of the website: the tabs are replaced with the list of fields with the drop-down information, the layout is a bit “unstable”, and the online chat opens as a separate page and overlaps the menu (you have to use the “Back” button on the telephone to return).

Apart from that, the personal account has quite a nice design.

Bonus policy

The operator’s program focuses on promotions for active players: deposit bonuses that need to be wagered, tournaments to participate in which you need to log in to the website regularly, VIP-program, where the number of the points earned directly depends on the number of bets made. Temple Nile doesn’t offer any promotional codes or other “easy targets”.

But first things first.

No deposit bonus

No deposit bonus from Temple Nile comprises only free spins arising from time to time in the list of special offers. The main focus is on deposit promotions, which make it possible to avoid the influx of “gold-diggers”.

 Deposit bonus

The establishment offers its clients bonuses for the first three deposits from €20:

  • First deposit bonus: 100% (up to €500) + 30 Wild Scarabs free spins.
  • Second deposit bonus: 25% (up to €800) + 25 Gonzo’s Quest free spins.
  • Third deposit bonus: 50% (up to €200) + 50 Book of Dead free spins.

All of them must be played back with a very solid wager: x40. The condition must be fulfilled within 30 days from the day on which the special offer was activated – otherwise bonuses will be lost.

Temple Nile-bonus

Regular bonuses

There are no regular bonuses at Temple Nile Casino, but there are almost always seasonal and holiday promotions. The main thing is not to waste a chance.

Tournaments

Only progressive jackpot tournaments are available: at the moment, it is more than 21 million euros. The casino doesn’t offer any events with a fixed prize pool.

Club of players/loyalty program

It looks a bit complicated. On the one hand, there are traditional statuses: Silver, Gold, and Platinum, which the player receives by making bets and participating in events. They give all sorts of privileges (additional promotional codes, increased cashback, personal manager, faster withdrawals, discounts at the Temple Bazaar store, VIP events, travel, etc.).

Temple Nile-players-vip

On the other hand, there are bonus points (Temple Tokens) that correspond to these statuses.

However, no information about this is available on the casino official website. Moreover: the operator states that access to the Premium Lounge is available only by invitation. If you want to join the club, you need to send a request to the email address VIPapplication@templenile.com.

As a result, we get a bonus program which combines several directions. And only those players whom the administration deems worthy can clarify the situation.

Replenishment and withdrawal of funds

There are only a few options for replenishing your Temple Nile account: Trustly, VISA / MasterCard, Skrill, PaySafeCard, Neteller, EntroPay, Maestro and via Internet banking. The operator offers the same number of ways to withdraw your funds, which is convenient, given its requirement that the winnings may be withdrawn only using the same details (and therefore the same method) that were used to make a deposit.

Temple Nile-replenishment-funds

The minimum deposit, as well as the minimum amount to be paid, is 20 euros. On the plus side, transactions are performed quickly: in the first case, funds arrive instantly on the account, in the second case – within 1-2 business days, depending on the service.

Furthermore, a fee may be charged at both stages, not from the operator, but from the payment system.

Complaints about withdrawal

There is no feedback about Temple Nile on the Web, as the establishment has just celebrated its first birthday. Therefore, at this stage it is difficult to assess the quality of the support service work with respect to payments – we can only be guided by the information provided in official sources.

We will keep an eye on changes on the Web and update the information in the review.

License and regulator of the casino

White Hat Gaming Limited was registered in Malta (registration number – C73232) and in the United Kingdom (United Kingdom, license number – 000-052894-R-329546-00). The official website of Temple Nile provides links to validators, which allow checking the validity of this documentation.

The Malta Gaming Authority and the UK Gambling Association are reputable jurisdictions that can be trusted. This means that Temple Nile offers licensed products, not self-developed ones.

Complaints against the casino

As mentioned above, there is no feedback about Temple Nile Casino on forums and themed sites (both Russian and foreign ones). Accordingly, we will be able to understand whether the users are satisfied with the establishment much later.

In this review, we will try to reflect the impression that the players will have about the establishment.

Where to complain against the casino

Temple Nile has a policy determining the procedure for submitting complaints against the establishment.

According to it, the player must first contact the support service, which will record the call/message and send it for processing. The operator states that consideration and resolution of complaints takes up to 21 business days.

If the request is not resolved at the first level, it is sent to the manager of department, and in case of an unsatisfactory resolution, to the Complains Team (the department specializing in the consideration of complaints, and not ordinary statements). Its answer is final, and you can only send a petition to third parties: the Malta Gaming Authority, ODR, etc.

In any case, we advise you to carefully study the terms of the User Agreement (Terms & Conditions), especially those sections describing the situations like yours. This will save you from many unnecessary actions.

Casino support service

There are only 2 types of communication with the support service: e-mail (you may write a letter directly at support@templenile.com or leave your application in the contact form) and online chat. We’ve tested the second method by asking a few traditional questions about the license, the rules for wagering bonuses and the loyalty program.

We have a good overall impression of the consultant’s work. His responses were detailed, understandable and quick. In addition, the tone of the conversation remained markedly polite, even when, as a test, we started behaving somewhat emotionally.

Aside from the absence of opportunity to talk with the support service representatives by phone, this functionality has been perfectly elaborated.

User Agreement (Terms and Conditions)

Terms & Conditions is a document that every casino user needs to know. After all, it is the very source of solutions for most disputable situations.

Let’s consider a few important paragraphs.

Identity verification

By opening an account on the website/in the application of Temple Nile, you automatically agree to any identity checks. The administration has the right to close your account at any time without giving any reason or prior notice, but in fact, this will mean that they have doubts about your trustworthiness.

First of all, you will need to confirm your e-mail (for this, click on the link in the letter received from the operator) and age (for this purpose you provide additional information: most establishments request a copy of your passport, ID card or driver’s license).

During verification, your gaming activities (participation in promotions, betting, making deposits) will be suspended.

Temple Nile-verify-email

Among other things, the provider may request copies of payment documents (credit card statement, copies of utility bills, screenshots of payment systems pages and invoices on deposit transfer to Temple Nile Casino, etc.) in the framework of the fight against money laundering.

Temple Nile-terms-verify-aml

Withdrawal

This section determines the withdrawal rules. First of all, it indicates that you may withdraw your funds only upon fulfillment of all bonus conditions (if they affect the amount of winning), confirmation of the data requested by the administration and all deposits.

In addition, it is important to take into account the requirement for the withdrawal method: it must coincide with the method used to make a deposit. Otherwise you will be denied the transfer of currency to your personal account.

Temple Nile-terms-withdrawals

In case of erroneous crediting funds to your account, regardless of the reason for this error (human factor, system failure, fraud), these funds will be deducted from your account. And if you have already spent them, you will owe a debt to the establishment.

Temple Nile-terms-withdrawals-errors

Inactive account

This paragraph should be read by all users who create accounts at several different casinos and then forget about them.

If you don’t use your personal account at Temple Nile Casino for 12 months (you don’t make bets, you don’t participate in promotions, etc.), it is recognized as inactive, after which a notification is sent to your e-mail: from this moment you will have 30 days to take some actions (make a deposit, for example).

If you don’t respond to the notification within the specified time, the inactive status will be assigned to your profile (“Inactive account”), and, starting from the 13th month, a monthly fee of 5 euros will be deducted from the account (until the account is empty or activated). In this case, the operator will send notifications every 30 days.

The administration has the right to close an inactive account 6 months after assigning this status.

Temple Nile-terms-inactive-account

Temple Nile – prank, scam or fair casino?

Temple Nile Casino is a young casino that has shown a good policy (a serious approach to regulation, a loyal User Agreement) and a diverse bonus program. The selection of games offered by this operator is comparable to experienced market players. However, there are minor technical flaws: game errors, layout problems, etc. It is excusable considering how young the casino is, but the provider should deal with it in order not to lose some of its clients.

There are still no reviews or comments about Temple Nile, so we cannot assess the reputation of the establishment. However, we have managed to check the support service – it shows great promise (detailed answers, politeness and efficiency).

Our verdict: Temple Line Casino is not a scam, but a reliable establishment that just needs a little more time to develop.

Conclusion

The operator offers its clients the atmosphere of the mysterious Egypt, wrapped in colorful decorations, a large selection of games and decent service.

We believe that the operator has a great future, if the developers pay attention to the improvement of the functionality and the correction of errors. It is up to you to decide whether it is possible to win at Temple Nile Casino.

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