Wazamba Casino Review
100% (up to 500€)
Wazamba Casino carries on Tranello’s tradition of creating casino quests. This is a well-designed, colorful and interesting establishment, where you choose a character and play for it, improving its skills by completing daily quests and tasks. The process is as captivating as a computer game, so we understand why the club has a lot of fans.Read Full Review
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|Headquarters||Araxio Development N.V. в составе Tranello Group of Companies, Grigory Afxentiou, 133, Agios Dometius, 2369, Nikosia, Cyprus|
|Support Number||8 800 775 3489 (Russia), +356 2776 0669 (Europe)|
|Support Types||E-mail, online chat, FAQ, phone|
|Languages||English, Russian, Polish, Hungarian, German, Brazilian, Norwegian, Finnish|
|Trading Platform||Tranello Group of Companies|
|Minimum 1st Deposit||10€ (20€ for the start package)|
|Bonus for 1st deposit||100% (up to 500€) + 200 (20* 10 days) free spins|
|Bonus for 2nd deposit||-|
|Bonus for 3rd deposit||-|
|Main BONUS||100% (up to 500€)|
|Free demo-games||Open Demo|
|Regulation||Curacao Government, Master License Antillephone N.V. (no. 8048/JAZ)|
|Software||Amatic, Quickspin, Habanero, Yggdrasil, ISOFT Bet, Elk, Booongo, Evolution Gaming, GameArt, Nolimit City, Red Rake, Push Gaming, Endorphina, BGaming, Igrosoft, Casino Technology, Red Tiger, Pariplay, Play’n’GO, Ezugi, Spinomenal, Tom Horn, Wazdan, Relax Gaming, Pragmatic Play, NetEnt, Quickfire|
|Games except slots||Baccarat, blackjack, craps, roulette, scratch, keno, poker, live|
|Deposit Methods||VISA/MasterCard, Skrill, PaySafeCard, Entropay, Entercash, Neteller, Rapid, EcoPayz, SEPA, Payeer, Bitcoin|
|Withdrawal Methods||VISA/MasterCard, Skrill, Neteller, QIWI, EcoPayz, Payeer|
|Time of withdrawal||От 1 до 10 дней в зависимости от способа|
|Limits for withdrawal||10€|
|Account Currency||EUR, PLN, RUB, NOK, HUF, TRY, CAD, CNY, JPY|
|US Traders Allowed|
|Prohibited countries||USA, UK, Afghanistan, Iran, Iraq, Israel, Netherlands, Ukraine, Crimea, Bulgaria, Republic of Moldova, Spain, Curacao, Malta, Cyprus + software manufacturers restrictions|
|Security||SSL, eCOGRA, GamCare, Gambling Therapy, GamblersAnonymous, Net Nanny, CyberPatrol|
Wazamba Casino Full Review
- 1. Casino platform
- 2. Bonus policy
- 3. Replenishment and withdrawal of funds
- 4. License and regulator of the casino
- 5. Wazamba: scam, fraud or fair casino?
- 6. Conclusion
Wazamba Casino carries on Tranello’s tradition of creating casino quests. This is a well-designed, colorful and interesting establishment, where you choose a character and play for it, improving its skills by completing daily quests and tasks. The process is as captivating as a computer game, so we understand why the club has a lot of fans.
But what if all of this is fraud? What if Wazamba is a scam, skillfully hidden behind a mask? Or there is no catch, and everything is legal? Let’s take an objective approach and, without getting distracted by flashy stuff, carefully consider everything.
Wazamba is owned by Tranello Group of Companies, known for such interesting projects as BoaBoa, AlfCasino and Cadoola. The casino is managed by its subsidiary company – Araxio Development N.V., which is registered in Cyprus and is licensed by the Malta Gaming Authority (MGA).
Like other casinos of the Group, the platform is well designed. For the moment, it is available only in the online format (desktop and mobile versions of the website). However, there are grounds for believing that its offline version will soon appear (after all, some casinos of Tranello Group of Companies already have it).
This is a cross-browser and multilingual service that supports 8 language options, with the only exception being Eastern languages (it is obvious that the casino focuses on the European user). Wazamba easily adapts to different screen resolutions without distorting the content.
The user data are protected by an anti-virus, and all transactions are carried out using 128-bit SSL encryption protocol. There is a program aimed at fighting against gaming addiction (ludomania) from GamCare, Gambling Therapy and Gamblers Anonymous, as well as a blocking of minor users, developed by Net Nanny and CyberPatrol.
At the same time, the restrictions imposed by the casino are minimal by the standards of iGambling: the list of unauthorized regions comprises only 15 territories (except for the limitations of game developers).
Online version of the casino
The official website of Wazamba is in line with the idea of the casino and is stylized as a quest game: bright colors, a character displayed on the screen, menu buttons in the form of inventory slots, and other small details. The graphics look very impressive and awaken interest from the first minute.
The product collection comprises over 1,800 titles, which is pretty good for establishments that support cryptocurrency (in particular, Bitcoins). In addition to traditional machines, there are card games, Roulette (including Immersive Roulette), Keno, Bingo, Scratch, Craps, etc. There are entertainments with live dealers from Evolution Gaming and Ezugi. You can play at Wazamba Casino both for money and for free: most slots are available in demo (test) mode.
Traditionally, games can be sorted by categories. There is also a filter by provider (software developer), although it does not function inside the categories, but along with them. That is, if, for example, you have chosen Jackpot, you cannot filter the selection by developer – if you click on the Provider, you will return to the home page, to the main filter.
For convenience of search, there is also a traditional search box. You can add games to favorites. In principle, these options are sufficient for such a collection.
The footer does not have familiar, albeit voluminous text description: only a double of the menu, links to partners, as well as licensing and legal information.
There are no problems with loading pages. We have not found any broken links. Everything works stably.
In general, the online version looks interesting, functional and well-designed.
Wazamba Casino has no offline mobile version, instead it offers a mobile website adaptation. This is the same website, but with the difference that it is focused on devices with lower resolution: tablets, smartphones, iPads, and iPhones. It should be noted that the entire collection of games is optimized for this format (not every operator can boast of such meticulous work).
Apart from small discrepancies in the layout (when the screen width is smaller, the elements have to be located not side by side, but under each other, plus the menu is placed below), there are no significant differences between the widescreen version and Wazamba Mobile.
Furthermore, Wazamba does not have a PC-agent. However, the provider will most likely not invest in this format. Despite the advantages of an offline agent:
- Better security of data that the user enters in a shared, albeit secure, network,
- the chance to “improve” the graphics without affecting the loading speed (the program is installed on the PC and not on the mobile device, and does not load again each time, like in the browser, so the weight does not affect the game process),
- as well as independence from the operator blockings (you need to download a boot file once, after which it will be available even if the content is removed from the Internet),
– it is gradually becoming a thing of the past due to its dependence on a particular device. Modern users prefer mobility, the ability to play on the go, from various points.
The Wazamba Live Zone includes up to 80 events, 10 main sections and several tournament ones (the exact amount depends on the casino program). The majority of products are traditionally provided by Evolution Gaming studio, which is the leader in this field.
The choice is not bad: you can try your hand at Poker (Caribbean, Hold’em, 3Card), Roulette, Baccarat, Football and the Wheel of Fortune (Dream Catcher). In fact, the operator does not offer anything new: all these games are a standard set of “live” entertainments of almost any Internet club.
Accordingly, the betting limits are known to everyone: minimum bets in Blackjack and Baccarat start from €1, in Poker – from €0.30. Roulette requires significant investments: the bets here reach €100. There are special tables for members of the loyalty program – they are included in the Saloon section.
The game lobby is quite convenient: there are display, sound and design settings, a log of actions, a button to record and pause a live stream, as well as the ability to add an event to the active list to switch between several events.
If you have any questions, you can use a live chat and a FAQ section. Almost everything is in English.
Presented game developers
Tranello cooperates with 30 game developers, 27 of which have provided software for Wazamba Casino. Most likely, the collection will be expanded, but even now everything is up to the mark.
The Group of Companies cooperates with the world-famous Microgaming, Play’n’GO, Igrosoft, NetEnt and Evolution Gaming, as well as with less-known, but still serious studios (such as Tom Horn, Wazdan, Relax Gaming, etc.).
Registration with Wazamba Casino takes only a minute. First, you choose a character whose skills you will improve during the whole period of using the service.
After that, you need to complete 3 easy steps:
- Firstly, you create a login and password, specify an e-mail, a telephone number and accept policies (Terms and Conditions, 18+). In addition, you can enter the Wazamba promotional code if you have one.
- Secondly, you enter your address, full name and date of birth.
- Thirdly, you choose the currency and language of communication.
And that’s it! You are in your personal account. It is divided into 4 sections, each containing a lot of information:
- Hero room – the room of your character (that is, yours), where you can see the current balance, status in the loyalty program and achievements (we will discuss this in the “Bonus Policy” section of our review), as well as current tasks, savings and individual offers.
- Bonuses – in fact, it is a fragment of the room that contains the same promo sets and a bonus account summary.
- History – game statistics for the entire period during which you use the service or a specified period.
- Settings – personal details specified in the form, with the ability to edit all the parameters, except for currency (it is attached to your account upon completion of registration and cannot be changed).
You need to click on the Home button to go to the lobby, and if you want to return to your profile, click on the Hero Room button or avatar (image of the hero).
In general, the personal account is very convenient and well-decorated.
The casino bonus program is almost the copy of the promotion sets offered by other Tranello casinos (BoaBoa, AlfCasino, etc.). Wazamba offers the same bright loyalty policy, but practically does not have any deposit promotions and does not provide non-deposit bonuses (actually, almost all providers have abandoned this promotion), as well as seasonal offers and lotteries. However, a cashback is available in 4 versions
But first things first.
The start package from Wazamba comprises a bonus for the first deposit of €20 (this is an important point, since the minimum deposit amount at the casino is only €10). If the condition is fulfilled, the player receives a 100% cashback (but not more than €500), as well as a set of 200 free spins (20 free spins for 10 days). The bonus wagering conditions are not scary compared to other clubs: a wager of x30 for bets of not more than €5.
Here you have much better choices. As mentioned above, you can connect 4 cashback options (promotions are not cumulative and are connected one at a time):
- Reload from 50 free spins. It is credited on Monday provided that you made a deposit during the last week.
- 50% reload (up to €700) + 50 free spins on weekends. It is valid when you make a deposit from Friday to Sunday inclusive.
- Weekly cashback – for players who placed a bet from Monday to Friday: The percentage is determined by the status in the loyalty program (we will tell about it below): 5% (up to €1,000) – Silver status, 10% (up to €2,000) – Gold status, 15% (up to €3,000) – Elite status.
- 10% Live Casino Cashback (up to €150) is also valid when you make a deposit on weekdays.
In all cases, there are the same betting and wagering requirements as in the welcome (start) package. The only exception is live-cashback, which you need to “spin” only three times. In any event, the maximum payout on free spins does not exceed €80.
Wazamba Casino regularly holds progressive and fixed jackpot tournaments. You can win coins (these are bonus points in the loyalty program) and real money.
Club of players/Loyalty program
The casino loyalty program includes 2 directions: developing your character and increasing your player level.
In the first case, you get rewards (for example, for the first deposit or for wagering 50 spins in the slot), which give coins: you can use them to acquire all sorts of improvements for further upgrading. Furthermore, 1 coin is credited for €100 bet on slot/video slot.
In the second case, you increase your status by accumulating the same coins. There are a total of 5 statuses: Welcome, Classic, Silver, Gold, Elite. They are not static: if you lose points, you go down. It makes sense to earn statuses, firstly, in order to receive privileges (increased withdrawal limits, monthly cashback, personal manager), and secondly, in order to change coins for euros at a more favorable rate:
- Welcome – 100:1.
- Classic – 95:1.
- Silver – 90:1.
- Gold – 80:1.
- Elite – 70:1.
Before you can exchange your coins, all of them must be wagered 30 times. And you should do this within 3 months, since after this period the unused coins become void.
Replenishment and withdrawal of funds
You can replenish your casino account using several services:
- Banking (VISA/MasterCard, Maestro, PaySafeCard).
- Money systems (Entercash, Neteller, Rapid, EcoPayz, etc.)
- Cryptocurrency (Bitcoin).
The minimum deposit is 10 euros, however, if you want to get a start package, you will need to double the balance. The operator does not charge any fees, but there is no guarantee that no fees will be imposed by the third-party services (according to the Terms and Conditions, the client assumes such costs).
As for withdrawal, you can use only a few methods: VISA/MasterCard, Skrill, Neteller, QIWI, EcoPayz and Payeer. This is inconvenient, considering that according to Wazamba policy the methods used for replenishment and withdrawal must be the same. Of course, the administration will help to choose an alternative option, however, it will make the decision by itself, and there is no guarantee that it will suit the gambler.
We have not found any other tricky points related to withdrawal of winnings. There is, of course, the traditional verification (it takes 1-2 days upon a condition that you have provided all the documents in a timely manner), but everyone has already become accustomed to it.
As we have already mentioned above, the maximum payout is determined by the player’s status in the loyalty program:
- 6,000 €/month for players with the loyalty levels 1, 2;
- 10,000 €/month for players with the loyalty level 3;
- 12,000 €/month for players with the loyalty level 4;
- 20,000 €/month for players with the loyalty level 5.
Fees can also be charged here, particularly, the tax fees.
The casino supports 9 conventional units: the Russian ruble, the Canadian dollar, the Euro, the Norwegian krone, the Japanese yen, the Chinese yuan, the Turkish lira, the Polish zloty and the Hungarian forint.
Complaints about withdrawal
The casino is still too young to have a large number of comments (Wazamba is just a couple of months old). Those few comments that we have found on the forums and Internet sites do not contain critics. However, we cannot check whether they are true or not.
All that is left to do is to wait and track the information on the Web to update our review.
License and regulator of the casino
The operator has received a gambling license in Curacao. However, unlike unscrupulous companies, it provides a link to a specific license, which is currently valid.
And although there are still some controversial points, we believe that Tranello has proven to be a serious service provider that can be trusted.
Complaints against the casino
As we have already mentioned above, there are almost no comments about Wazamba Casino due to the young age of the service. We will keep an eye on the changes and will try to immediately upload the latest data. You can also express your own opinion if you have already had dealings with the casino. For this, send a letter to our email address.
Where to complain against the casino
If you are not satisfied with the Wazamba service, you have the right to file a complaint. In this case, you first need to contact the client support service. The operator (in the Terms and Conditions) recommends that you do this by e-mail: email@example.com.
The complaint is first transferred to the manager, and then, if the issue has not been resolved, to the head of the department. If their decision does not satisfy you, you can send your complaint to Antillephone N.V. or such an independent expert organization as eCOGRA, ODR, ESSE, etc.
Here two things are important:
- Do not place new bets (if, of course, the administration does not freeze your account for the period during which your complaint will be handled), so as not to lose all funds: in this case you will not be as interesting as when you have a positive balance.
Casino support service
You can communicate with Wazamba Support representatives in several ways:
- By toll-free phone number (for Russia – 8 800 775 3489, for Europe – +356 2776 0669). Calls are accepted from 10 a.m. to 8 p.m. GMT on weekdays and from 10 a.m. to 23 p.m. GMT on weekends.
- E-mail at firstname.lastname@example.org.
- In the live chat (available around-the-clock).
- Through intermediary of the administrator of the casino group on Facebook and Instagram.
If you do not want to communicate with the managers personally, the answers to simple questions can be found in the FAQ, and almost all controversial points are described in the Terms and Conditions.
Terms and Conditions
Terms and Conditions (abbreviated as T & C) are a policy that defines the legal relationship between the owners of the gambling club and its clients. If you do not want to get into an unpleasant situation (for example, loss of winning or even account closing) due to ignorance of the rules, you should read them
In order to help you, we have analyzed the clauses that we believe are the most important (the only thing we have not described is the requirement that only the persons of majority age can use Wazamba).
So, first things first.
Safety of personal data
Players are solely responsible for the safety of their logins and passwords. In the event of their unintentional or deliberate transfer to another person, all the consequences will be compensated by players. Moreover, the actions within the account after authentication are considered to be committed by its owner.
This clause contains another important point: if the administration of Wazamba Casino suspects that the profile is used by another person, it will block the account and suspend the player’s access to the website services.
Payment of taxes and fees
The client is obliged to pay all taxes and other fees imposed by the state or officials. If for some reason the company has to incur costs, they will be deducted from the gambler’s account or, in case of a zero balance, requested as compensation for the debt.
Interpretation of results
The administration notes that the results of the casino games are generated randomly, and there may be discrepancies in the results displayed on the screen and the server. In this case, the latter are taken as a basis and are considered true. You will not be able to contest the result.
Withdrawal to the card
The funds must be withdrawn to the same card/payment system used to replenish the balance.
If you want to withdraw funds without fee, you must wager the deposit at least three times (that is, you need to withdraw your winnings instead of deposited funds). Otherwise, the withdrawal fee will be 10%, but not less than 50 cents (15%, if you use a bank card/transfer). This is a kind of account maintenance fee.
Cancellation of the deposit
You cannot cancel your deposit. But if you try to do it, you will be obliged to compensate the company for all the expenses incurred as a result of your request.
Failures and errors
The operator is not responsible for possible failures, errors in the software, the server, as well as any irregularities of the game process. The refunds can be provided at the sole discretion of the casino management.
If you have not used your account with a positive balance for 90 consecutive days, it is considered inactive. In this case, the account is subject to a monthly 5% fee (of course, they will first try to contact the account owner), which is debited until the balance is reduced to zero or activated (log in). If there are funds in the account 6 months after the player’s last activity, the funds are transferred to the administration without prior notice.
Wazamba: scam, fraud or fair casino?
Wazamba really charms you with its atmospheric, spectacular and interesting idea. Tranello is very good at this, no matter which way you look at it. And this beautiful cover hides a competent service with convenient functionality and pleasant content, a large selection of games and promotions, as well as loyal policies and good attitude towards the client, which is seen in details.
Of course, we still need to find out what users think. However, we believe that Wazamba is not a scam, but another eye-catching product of a talented developer.
This casino is definitely worth your attention. Is it possible to win at Wazamba and how much? As always, we suggest that you check it by yourself.
And we will give the project 8 points out of 10 for rewarding experience, good service, loyalty and accessibility.Play now!